The encryption settings of the data stored in the database have changed since IAS3.3. If you have an AD integrated installation that has been upgraded from a pre-IAS3.3 installation, the old encryption (Legacy) settings are still used. When you are using Legacy encryption, and you want to add a new IAS server to AD, you need to import the Legacy key during installation...
On iOS devices, every time when calling getDeviceFingerPrintWithSalt / getDeviceFingerPrintWithDynamicSalt, a different DeviceFingerprint is returned, even when using the same salt as input. Keywords: iOS, Device Binding SDK, Secure Storage SDK, -4305, UNREADABLE_STORAGE.
When performing SOAP Provisioning using the IDENTIKEY Authentication Server SDK, you may find that the call PROVISIONCMD_DSAPPREGISTER fails with returnCode -1, while the IDENTIKEY Authentication Server trace file indicates error -5811. Keywords: SOAP SDK, DSAPP, online activation, SRP, Secure Remote Password, SRP_PASSWORD_INCORRECT_LENGTH.
This is a step by step example on how to install a commercial (Go Daddy) SOAP certificate on the IDENTIKEY Authentication Server.
In the current version of IDENTIKEY Appliance (3.11.12) there is no option to perform an immediate LDAP synchronization. In this KB article we describe how a “sync now” can be executed on command. A RFE has been filed to create this option in a future version of IDENTIKEY Appliance.
When attempting to upgrade the IDENTIKEY (Virtual) Appliance via the online update wizard, found in the Appliance Configuration Tool, the wizard needs to contact the VASCO Service Center (sc.vasco.com). This article describes how to troubleshoot this.
To improve overall server performance in large environments, it is advised to create a separate ODBC database to be used for auditing purposes. To manually set up an ODBC Audit Message Database, you must first set up an ODBC database. As of IDENTIKEY Authentication Server (IAS) 3.10, the supported databases are PostgreSQL 9.2.7, Oracle 12c, and Microsoft SQL...
During an in-place upgrade, you see the following error message during the last step of the Configuration Wizard: “Failed to add Active Directory Schema.”
The Message Delivery Component (MDC) needs to be configured before Virtual DIGIPASS can be sent or received by the end users. This KB article explains how to set up the Email Delivery method. However, Virtual DIGIPASS can also be delivered via SMS (no longer secure) and voice.
There are times when you might need to change the IP address of an IDENTIKEY (Virtual) Appliance. This KB article outlines two different methods of accomplishing this: one via the IDENTIKEY Appliance Configuration GUI, and the other via direct access to the Rescue tool of the IDENTIKEY Appliance itself.