This article will explain in more detail the required steps to enable Microsoft AD (LDAP) back-end authentication using SSL on IDENTIKEY Appliance.
This KB explains how to make a Challenge Response (C/R) SOAP call working when the Challenge is not generated by the IDENTIKEY Authentication Server (IAS).
When trying a RADIUS Authentication, you get the following error in the trace file: “RADIUS requests are disallowed in the policy protocol list, request will be rejected” This document describes the reason for this error and how to solve it.
When you try to convert a DIGIPASS for Mobile (DP4Mobile) configuration XML with the conversion tool from version 4.7.1 to version 4.10.1 till 4.13.1; you get the following error: an internal error has occurred while converting your XML file.
When you are installing DIGIPASS Authentication for ADFS (DPAuth4ADFS) 3.6.6 on a German Windows server 2012R2 with Microsoft ADFS 3.0; you get the following error message:
When you try to logon to the IDENTIKEY Authentication Server (IAS) webadmin, you get the message “Unable to logon”. In the IAS full trace, you get the message: Error -904 in function "SOAPCallTask::process (soap_ssl_accept)": Failed to initialise SOAP SSL connection. This article describes how to troubleshoot this error.
This document explains how to determine the version IDENTIKEY Authentication Server (IAS).
When you are troubleshooting an authentication in IAS it is nice to be able to remove a few variables such as firewall and network issues. IAS has a Test OTP feature that allows you to verify the OTP (One Time Password) directly.
If maker–checker authorization is enabled, certain operations initiated by one administrator (maker) can only be executed after approval and authorization by another administrator (checker).
If you have imported a dpx file that enables DIGIPASS PIN support but you no longer wish to use PIN because you are leveraging a back-end password in place of the PIN you can disable the DIGIPASS PIN with the following instructions.