BankMuscat enhances security by deploying DIGIPASS technology for its customers
BankMuscat’s Riyadh branch offers a wide range of banking and financial services to its corporate and retail customer base. In order to conform to government regulations and achieve PCI DSS compliancy, the bank enhanced its security by deploying VASCO’s strong two-factor authentication solutions.
Implement a security infrastructure that is PCI DSS compliant and enhances online security for bank customers.
The solution did not only have to be PCI DSS compliant but should meet the bank’s business requirements as well. Network segmentation was required, and the security solution had to be future proof and scalable as BankMuscat is looking to extend two-factor authentication across different applications within the organization.
With the deployment of IDENTIKEY authentication server and both software and hardware DIGIPASS, BankMuscat was able to achieve PCI DSS compliancy and at the same time enhance overall security for its customers, employees and IT administrators by implementing two-factor authentication. Additionally, the solution raised security awareness with BankMuscat’s staff.
Key Project Principles
PCI DSS compliancy to reduce fraud
The Payment Card Industry Data Security Standard (PCI DSS) is a worldwide information security standard intended to reduce credit card fraud. Achieving PCI DSS compliancy however, can be a complicated and time-consuming procedure that requires a lot of expertise and resources. BankMuscat compared several solutions and decided on VASCO’s DIGIPASS technology in combination with its IDENTIKEY authentication server.
A dedicated authentication server
IDENTIKEY Authentication Server was seamlessly integrated in the bank’s UNIX environment. Because it is a standalone device that doesn’t require additional software to be installed on the end user’s PC, the same device can therefore be used for several applications, increasing user-friendliness as employees don’t need to resort to different authentication methods for each application. BankMuscat took care of the entire implementation process of IDENTIKEY Authentication Server in its existing infrastructure, enabling the authentication solution to be up and running in no time while allowing the bank to include additional applications in the authentication process in a later phase.
DIGIPASS raises security awareness
DIGIPASS was readily accepted by customers who appreciated the enhanced security level the solution offers. Furthermore, employees are now more aware of the possible complications a weak security might contain. The solution also reduces the perception of liability.
“The bank is very committed to provide the best services to its customers and decided to enhance its security infrastructure offering more secure online services to its customers and hence boosting customer trust and satisfaction.”
Moulay Rachid Meskine, HeadSystem & Procedures at BankMuscat, Riyadh Branch.
DIGIPASS proved very straightforward to use and required no end-user training or complicated manual. VASCO provided BankMuscat, Riyadh Branch with a secure, scalable and user friendly authentication method for its customers and employees.
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