Jaiz Bank protects customers from fraudulent transactions
Jaiz Bank is a fast growing non-interest banking pioneer in Nigeria. To protect their customers from fraudulent transactions, its leadership mandated the bank’s technology group to evaluate and deploy an appropriate banking security solution. After researching various competing 2-factor authentication solutions, Jaiz Bank selected VASCO’s DIGIPASS GO 6 combined with VACMAN Controller. In order to align with the strategic goals for safe online banking and to combat social engineering risks associated with static user passwords, Jaiz Bank turned to MAXUT CONSULTING LTD, a VASCO partner, to search for the right solution.
Jaiz Bank wanted to provide a secure authentication solution for their online banking services for retail customers
The solution had to meet the strict PCI DSS (Payment Card Industry Data Security) and ISO 27001 security compliance requirements. Also, Jaiz Bank wanted a flexible and user-friendly solution with a high level of security and scalability.
Jaiz Bank followed MAXUT’s advice and implemented the VACMAN Controller in combination with DIGIPASS GO 6 to secure online banking transactions.
Key Project Principles
Scalable & user-friendly
Jaiz Bank attaches great importance to user convenience and security. Authenticating the customer and the transaction are key steps to ensure proper access and protection. However, with a growing customer base and an IT staff confronted with a larger workload, Jaiz Bank was looking for a scalable solution with a low operational burden on its IT staff and a high level of customer convenience. The solution also had to meet the strict PCI DSS (Payment Card Industry Data Security) and ISO 27001 security compliance requirements.
To do this effectively and on schedule, they worked together with MAXUT CONSULTING LTD. With their expertise and extensive knowledge of implementing IT solutions for the financial services industry, MAXUT advised the team at Jaiz bank, showcased and highlighted the benefits and capability of VASCO solutions and successfully convinced the team that this solution was a perfect answer to the bank’s online security needs. Jaiz Bank opted for a branded one-button device called DIGIPASS GO 6 combined with VACMAN Controller on the back-end.
“The use of this one-button DIGIPASS GO 6 is very straightforward and intuitive, resulting in a high user acceptance," said Dayo Awode, IT Manager at Jaiz Bank. As a solution integration company, MAXUT was responsible for the planning, architecture, installation, configuration and integration. Moreover, they provided ongoing support for the integration of the VACMAN Controller. Thanks to MAXUT’s expertise, the implementation went smoothly and the bank was able to deploy authentication devices to over 10,000 retail customers on schedule.
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