Four Sides of Digital Transformation in Banking: Avoiding the Clash - webinar


Duration: 60 min

As digitalization of all industries continues, users expect banking experiences to replicate those in other verticals. However, due to the nature of the banking industry and its heavily regulated environment, this process is comprised of four equally important, but frequently at-odds components: technology, user experience, regulatory compliance, and security and fraud prevention. Which of the four elements takes priority? 

Join this webinar to hear a panel of experts help answer this question and share challenges and opportunities for financial institutions on the road to digital banking.

Questions to be addressed include:

  • Challenges and opportunities for FIs brought on by the digital transformation trend
  • Top concerns when balancing user experience and security
  • Digital transformation priorities
  • Cyber security best practices

Our presenters:

Julie Conroy


Julie Conroy
Research Director @ Aite Group
Julie covers fraud, data security, anti-money laundering, and compliance issues. She brings to Aite Group more than a decade of hands-on product management experience working with financial institutions, payments processors, and risk management companies in the product management and fraud-prevention services.

Milton Santiago, Jr.


Milton Santiago 
Founder & CEO @ FinTech Advisors
Milton Santiago is an industry recognized digital banking strategist known for creating transformational digital banking experiences. He has established several patents in the digital space. Most recently, one of his patents was recognized among the top 10 patents issued in 2015 by ipwatchdog. Prior to founding FinTech Advisors Milton served as a Global e-Commerce Executive for Bank of America where he was the visionary and creator of CashPro, Online Bank of America's premier portal, providing treasury, credit, investment and foreign exchange services.

Will LaSala


Will LaSala
Director, Security Solutions @ VASCO
Will is a security industry veteran and a longtime VASCO contributor. His current research interests are focused around the use of mobile technology to improve user experience. In his role, Will serves as a liaison between the product architects, product management and VASCO executives, driving business and technical requirement for security products, prioritizing strategic initiatives and exploring new technologies and new markets. 

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