Forrester Report: The State of Application Security in 2018 Download Report

Product Support

VASCO’s product support options help our customers make the most of their investment. From "how-to" guides to 24/7 service from technical experts, we work tirelessly to provide the information you need. 


Knowledge Base

Search VASCO's Knowledge Base to find the information you need. This online database puts support resources at your fingertips, including "how-to" documents, whitepapers, known issues, documentation, patch information, problem reports, and common error messages for all VASCO products. 

Download product service resources.

My Maintenance & Registration

In order to register or to request maintenance on your IDENTIKEY Server, IDENTIKEY Appliance or Gatekeeper, or DIGIPASS Plug-In products, please use the link below. Keep your Maintenance ID and product Serial Number at hand. 

Register & Maintain

Support Services

VASCO offers a range of technical support services. With flexible service packages and rapid-response coverage to all corners of the globe, there is a VASCO Technical Support Plan to match your needs and budget. 

Choose a Service Plan.


DIGIPASS for Mobile Enterprise Security Provisioning Service eases the rollout of the VASCO time and event based application to the end users. This software DIGIPASS also includes a time synchronization module, allowing frequent travelers to use their DIGIPASS for Mobile without any restrictions. Authorization code required. 

Learn about Our Provisioning Service.

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