Knowledge Base Library
KB_180033: Unable to configure IDENTIKEY Authentication Server with Thales nShield HSM: ServerNotRunning
When configuring IDENTIKEY Authentication Server with Thales nShield HSM and using version 11.70 of the Thales client software, the IDENTIKEY configuration wizard fails with NCIPHER...
This article explains how to unwrap/decrypt a software-level transport key that is wrapped by a Key Encryption Key (KEK). Keywords: DPX, DPX-Key, KEK, HSM
After upgrading to DIGIPASS for Apps or DIGIPASS for Mobile version >= 4.10 (from a version <= 4.9.x) on iOS, it is not possible open the secure storage: A secureStorageSDKException...
KB_170043: QR code not delivered by email when using “Send Activation Data” on IDENTIKEY Appliance 3.11.12.x
When using the email function of the Message Delivery Component (MDC) to send Activation Data of a DIGIPASS for Mobile, the email with the activation code is sent, but the QR code is...
With IDENTIKEY Authentication Server 3.10 with AD data store it’s impossible to create a DIGIPASS User Account when a user has performed a (failed) login in the past. The error “Failed...
KB 140171: Size of audit files does not match the size displayed in the IDENTIKEY Appliance Configuration Tool.
The audit file size displayed in the Log File Management section of the configtool and size after the audit file has been downloaded do not match. This article explains why.
KB_140170: Upgrade procedure from IDENTIKEY Authentication Server 3.X AD integrated to IDENTIKEY Authentication Server 3.10R2 AD integrated on a new server.
This article explains how to unwrap/decrypt a software-level transport key that is wrapped by a Key Encryption Key (KEK).
It’s possible to use TCL on IDENTIKEY Appliance to configure the groups that need to be defined in the group check.
KB_190027: Signature Validation fails with error: ‘Failed to find the cached Signing Request this Request Key’, when using Secure Channel.
This guide explains you step-by-step how to update your version of DIGIPASS for Mobile (DP4Mobile).
KB_160111: How to create the tnsnames.ora file for use of IDENTIKEY Authentication Server on Linux with Oracle Database Client 12c.
When setting up IDENTIKEY Authentication Server (IAS) on Linux to work with an Oracle database, one must ensure that the tnsnames.ora file is created and is filled out correctly.