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KB_180035: How to unwrap a software level transport key that is wrapped by a KEK

How to

This article explains how to unwrap/decrypt a software level transport key that is wrapped by a Key Encryption Key (KEK). Keywords: DPX, DPX-Key, KEK, HSM

KB_180034: Unable to initialize secure storage after upgrading DIGIPASS for Apps/Mobile on iOS

FAQ

After upgrading to DIGIPASS for Apps or DIGIPASS for Mobile version >= 4.10 (from version <= 4.9.x) on iOS, it is not possible open the secure storage: A secureStorageSDKException is thrown with error code -4305 when calling SecureStorageSDK.initWithFileName:useFingerPrint:andIterationNumber.

KB_170043: QR code not delivered by email when using “Send Activation Data” on IDENTIKEY Appliance 3.11.12.x

Bug

When using the email function of the Message Delivery Component (MDC) to send Activation Data of a DIGIPASS for Mobile, the email with the activation code is sent, but the QR code is not attached.

KB_140172: Unable to create a DIGIPASS User Account when a user performed a login attempt in the past.

Bug

With IDENTIKEY Authentication Server 3.10 with AD data store it’s impossible to create a DIGIPASS User Account when a user has performed a (failed) login in the past. The error “Failed to execute create” is returned .

KB_140171: Size of audit files does not match the size displayed in the IDENTIKEY Appliance Configuration Tool.

FAQ

The audit file size displayed in the Log File Management section of the configtool and size after the audit file has been downloaded do not match. This article explains why.

KB_140170: Upgrade procedure from IDENTIKEY Authentication Server 3.X AD integrated to IDENTIKEY Authentication Server 3.10R2 AD integrated on a new server.

How to

This procedure explains the upgrade procedure if you want to upgrade your IDENTIKEY Authentication Server (IAS) environment with Active Directory Datastore. When you want to install the new version of IAS on a new server.

KB_190027: Signature Validation fails with error: ‘Failed to find the cached Signing Request this Request Key’, when using Secure Channel.

Bug

Signature validation using Secure Channel or CONTO fails on IDENTIKEY Authentication Server (IAS) or IDENTIKEY Appliance (IA). In the audit/tracing, you find the following error messages: Error Output : {Status Message : The requested item could not be found} {Auxiliary Message : {Error Code: '(-13)' ; Error...

KB_180033: Unable to configure IDENTIKEY Authentication Server with Thales nShield HSM: ServerNotRunning.

How to

When configuring IDENTIKEY Authentication Server with Thales nShield HSM and using version 11.70 of the Thales client software, the IDENTIKEY configuration wizard fails with NCIPHER API ERROR: <56> : <ServerNotRunning>.

KB_180032: VASCO Key Manager does not detect card in Thales HSM.

How to

When performing operations that require an operator/administrator card using the VASCO Key Manager, you get an error like: No card in module x slot y: couldn't read FIPS auth. Card must be Administrator or Operator card. Keywords: Thales, ACS, OCS, nkfmcheck, manager.

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