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KB_150181: Unable to logon to the IDENTIKEY Authentication Server webadmin due to an incorrect SSL certificate.

How to

When you try to logon to the IDENTIKEY Authentication Server (IAS) webadmin, you get the message “Unable to logon”. In the IAS full trace, you get the message: Error -904 in function "SOAPCallTask::process (soap_ssl_accept)": Failed to initialise SOAP SSL connection. This article describes how to troubleshoot this error.

KB_140179: Error installing DIGIPASS Authentication for Microsoft ADFS on German OS. SERVICE account is DIENST

How to

When you are installing DIGIPASS Authentication for ADFS (DPAuth4ADFS) 3.6.6 on a German Windows server 2012R2 with Microsoft ADFS 3.0; you get the following error message:

KB_140180: Error in XML conversion for DIGIPASS for Mobile 4.7.1.


When you try to convert a DIGIPASS for Mobile (DP4Mobile) configuration XML with the conversion tool from version 4.7.1 to version 4.10.1 till 4.13.1; you get the following error: an internal error has occurred while converting your XML file.

KB_160122: How verify the version of IDENTIKEY Authentication Server (IAS)?

How to

This document explains how to determine the version IDENTIKEY Authentication Server (IAS).

KB_160123: How to Test an OTP in IDENTIKEY Authentication Server without an Authentication Client.

How to

When you are troubleshooting an authentication in IAS it is nice to be able to remove a few variables such as firewall and network issues. IAS has a Test OTP feature that allows you to verify the OTP (One Time Password) directly.

KB_160125: IDENTIKEY Authentication Server (IAS) 3.12 Introduces Maker/Checker Authorization. This article describes how it works, how to configure it and how to test it.

How to

If maker–checker authorization is enabled, certain operations initiated by one administrator (maker) can only be executed after approval and authorization by another administrator (checker).

KB_160124: How do I disable the DIGIPASS Server-Side PIN in IDENTIKEY Authentication Server?

How to

If you have imported a dpx file that enables DIGIPASS PIN support but you no longer wish to use PIN because you are leveraging a back-end password in place of the PIN you can disable the DIGIPASS PIN with the following instructions.

KB_150055: DIGIPASS Authentication for Windows Logon (DAWL) and Terminal Server RDP connection considerations.


When you set up an RDP session to a Windows 2003 Server from a server/workstation that uses DAWL, this is working as expected. But when you make an RDP connection to Windows 2008 servers, the DAWL login screen pops up.

KB_150164: How to verify if IDENTIKEY Authentication Server with Active Directory Data Store is using Legacy encryption or not.

How to

The encryption settings of the data stored in the database have changed since IAS3.3. If you have an AD integrated installation that has been upgraded from a pre-IAS3.3 installation, the old encryption (Legacy) settings are still used. When you are using Legacy encryption, and you want to add a new IAS server to AD, you need to import the Legacy key during installation...

KB_180039: DeviceFingerprint changes every time it is generated (iOS)


On iOS devices, every time when calling getDeviceFingerPrintWithSalt / getDeviceFingerPrintWithDynamicSalt, a different DeviceFingerprint is returned, even when using the same salt as input. Keywords: iOS, Device Binding SDK, Secure Storage SDK, -4305, UNREADABLE_STORAGE.

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